Send text 'AMCCRS NEW' to 56767. A Call Centre operator will call back to take necessary details to register the complaint. The operator should be contact the complainer to confirm if it is related to “World Bank ACRP” project and subsequently divert the complaint to relevant officer for redressal.

Send your Email with ' Name, Mobile Number, Problem to resolve and Location where the problem is at 'ccrs@ahmedabadcity.gov.in'.

The call operator will check the email and register the complaint in the system. Operator may contact the citizen in case, information provided is insufficient or any clarification required. Mention “World Bank ACRP” in the email subject for all grievance related communications w.r.t ACRP project.

To register a complaint,please send a message with the word "Hi" to our WhatsApp chatbot at +91 7567855303 . You will then be guided through the complaint submission process by our automated system on the WhatsApp platform.